Customer Testimonials
Very nice and easy to work with. I'm loving my new Malibu! Thank you
If you’re in the market for a vehicle and don’t go toAuto Outlets you did yourself a disservice and probably paid too much. NotOnly are their prices better than market but they stand behind EVERYTHING they sell. Don’t be sorry. But from Auto Outlets.
Bought a car about a month ago for about 14K originally. Got my check and everything from the bank and when I went in to buy the car I was able to get a deal of 13,500. I was thrilled at the time that I was able to save some money. My sales associate Patrick was supposed to give me 284 dollars due to my check being written as if I was buying the car for 14K. I got my 200 back on the spot because I put my down payment in cash but never got the rest of my money. Tired calling them multiple times to get my check mailed out but just get sent to someone that never answers the phone. Poor customer service but the car is great.
I had a flat tire, and was helped by Phillip from Auto Outlet. He was a good Samaritan and would not let me pay him for changing the flat tire on my car. I look forward to going to Auto Outlet for my future tire and car maintenance needs. Thanks Phillip!!
We were in the market for a pre-owned vehicle. Our representative was Ms.. Parsons. Very helpful team worked with us to find just the right vehicle. Look forward to doing business in the coming years. Very low key and efficient.
Just awesome
The sales person was amazing. He made us feel so comfortable. I am definitely will go back to buy another vehicle when needed. Thanks for making us feel so comfy.
absolutely great experiance! walked in not expecting to get a vehicle and noah got me out of there with a beautiful 2016 chevy calibu these guys have been great and quick!
Found Noah and Scott to be very friendly and able to answer any questions about the car or financing. I would recommend them and will return when I'm in the market for another car.
Jamie was very helpful, we bought a nice car at a great price!
It was so great I reccomend this place to who ever needs a car THANKYOU Merry Christmas
Thank you Scott Hogan for helping me find a car I needed. Everyone thier was so nice and helpful
I did go.But it was not for me.it was for a friend who need help with her car okay.so thanks from Dee-12/8/18
Excellent service, clean vehicles, and great people!
Excellent customer service from both Adam and justin. They really went above and beyond to make sure I walked out with the car I wanted.
Received excellent customer service from Justin and Adam. Special thanks to Adam for answering all our questions about the truck. He knew all the features and was able to answer all of our questions. Thank you for making our shopping experience a pleasure!
Very easy to deal with and they provided me a very competitive rate for my vehicle. I am fully satisfied with the service I was provided.
Bought from Jon Mclean and got great customer service. Super communicative and he made sure I was getting what I wanted! A+
Awesome service from the two gentleman who helped me purchase my first vehicle, Jon and Steve. For a first time buyer, they made me feel at ease throughout the whole process and were able to answer questions I had along the way. I'd highly recommend coming here if you are looking for a new ride!
Bought a 2015 Honda and I couldn’t be more happy. Went there Tuesday afternoon and left with the car the next day. Jon was so helpful and genuinely cared about helping me get into the car I wanted. Took my old beat up Buick and gave me a good deal for it. I would recommend to anyone looking for a car!
I love my new car! Working with Justin and Frank made this car buying experience the fastest and easiest possible. Thank you so much for listening to our needs and helping our family! We will be recommending you to everyone!
Great service. If you serious about buying a new vehicle then this is the place to make it happen. I viewed the inventory 1 day and was a buyer the next day due to the super fast service. Already recommended them to people. I love my new car and I owe it all to Auto Outlet of Webster.
Spent a weekend going dealership to dealership. Had heard of Auto Outlet, and been contacted by another branch after veiwing some of their vehicles. Stopped in to see their inventory: the staff, Nick in particular, asked what I was in the market for and directed me to multiple vehicles. We test drove 2 SUVs, and afterward they gave me full packets of information on both. I probably took 3 weeks to make my decision, but they didn't pressure me into anything, guided me toward what I really wanted, even held them while I decided. Once I made up my mind, they really pulled out all the stops to make sure I was happy, satisfied and able to work with my budget. Big purchacses aren't fun for me, but by far, this was the best big purchace experience I've had.
I purchased a car last week. Derrick and Frank were very professional and took car of everything from start to finish. The day I picked up my car I believe her name was Lauren or Laura. Was so detailed and thorough explaining the details of my sale. Overall I was pleased with the service I received and love love my new car!! Thank you all again!
I have delt with Nick two times already and he have been very patient and helpful both times. He makes sure I understand everything about my truck/cars before I pull off the lot. He is A great business man! He definitely gets the job done. Not to mention the others are very welcoming when entering the building.
Overall I got phenomenal service! I wasn’t sure I would get approved but with their help I did They were fast And went above expectations for sure. Even though derrick Vanderlaan-who was my sales rep was super busy they still gave me a lot of their focus and dedication. I also had a man named frank who started my approval and got it done for me- They have great team work and I sincerely would recommend going here to anyone.
I bought a 2014 dodge challenger R/T and worked with Frank. He was pushy, tried to avoid telling me how much they were going to give me for a trade in, tried to hide my passenger side seat slides when not ZIP LOCKED into place, gas was on empty and i needed an oil change badly the same day i brought my car home. I would not buy a car from here ever again.
I had the best experience here. Lauren was sooooooo nice and took her time and really helped me find a vehical that I really love.. If you go there please see her for all your needs. She is the BEST... Frank the finance guy is outstanding.. I will never go anywhere else for a vehical. This is my one and only spot from here on out. Thank you guys so much I'm very happy.
I would like to share with everyone, my experience at Auto Outlets of Spencerport: My wife and I went to Auto Outlets, looking for a quality used car. I had done some research on the internet for used car businesses and we made the decision to make the drive to look at cars. When we walked in to Auto Outlets, we were cheerfully greeted by Lauren Gabriele. She sat us down and told us a little bit about their business and asked what we were interested in. She then offered up some vehicles on her computer, within our price range and criteria. We were able to first , look on line, then she would tells us all about the SUV. We were extremely impressed with her knowledge of these SUV's and how to operate all the "bells and whistles". We test drove a few and made our decision and Frank Coletti, the General Manager, with his business and banking experience, worked tirelessly on securing a loan that best suited our needs. We picked up the SUV and they had detailed it, it looked and smelled, "Showroom Ready"! Lauren went over the SUV's check list, before taking it home and she even set up our cell phones to the car system. We paid to have the vehicle undercoated (Rochester's unforgiving weather), they made everything so easy! We would, without hesitation, HIGHLY recommend the dealership AND Lauren Gabriele and Frank Coletti, to all our friends. Sincerely, Richard and Pamela Bosco
