Customer Testimonials

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Google Jul 2, 2020

Lauren the sales rep I met with was uniquely helpful not just trying to make a sale her pleasant attitude had me ready to buy. On sight the staff inquired if I was being helped when answered they left me alone not pushy. Lauren made sure my vehicle was ready on time and any issues I had after thesale was addressed

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Google Jul 1, 2020
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Google Jul 1, 2020

Great experience as a first time car buyer. Very helpful, patient, and genuine.

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Google Jul 1, 2020

Nick did a great job ! I would buy from Auto Oulet again . Nice selection of cars and good pricing.

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Google Jun 22, 2020

I had a great experience with them. I was working with Nick Foster, he was awesome and made the whole process quick and easy. The car was super clean inside and out and runs good. I've had the car for 3 weeks and have had no issues whatsoever. I will definitely recommend these guys to my family and friends, Thanks!

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Google Jun 19, 2020

Great location and amazing selection of cars and SUVs priced to sell

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Google Jun 18, 2020

Our experience was great! Lauran was our salesperson and she was totally amazing!! She was so sweet and friendly and extremely knowledgeable!! And we love our new car! Thank you so much, Lauran and Derek, and the rest of the crew at Auto Outlets of Canandaigua!!!

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Google Jun 4, 2020

Personally, we had a perfect experience. I wasn't happy with the feedback my Bank gave me over the way she was treated.

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Google Jun 4, 2020
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Google Jul 1, 2020

Christopher was a great salesmen. We worked by phone and text for a week roughly on making the deal work. I live in ohio. They are in NY. Well worth the 4 hour drive to get the Ram. Great job guys. Keep up the work

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Google Jul 1, 2020

Found my truck on cars.com and requested info on it and quickly received details on it. Drove between 2-3 hours and test drove it. Vehicle still had to go through the 119 point inspection before I could take it. Auto Outlet arranged to have it delivered to me. Truck was just what I was looking for and was loaded with options. Got a good trade in on my Jeep. Bradley was good to work with and answered any questions I had. Process was easy and the staff was friendly at the dealership. I would recommend Auto Outlet of Wolcott to ...

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Google Jun 29, 2020

Bought a used van and worked with Patrick and Sam. Both were highly professional, communicative, no pressure and made the experience quick and easy while we settled on a fair price. Glad to give them my business, easily my best experience ever with a dealer. This was after I had a poor experience with the Farmington location; I decided to try Wolcott and I am glad I did.

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Google Jun 8, 2020

My daughter bought her first car from here, absolutely great experience! The service department has the best customer service that I have ever been! Thank you all so much

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Google Jun 4, 2020
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Google Jun 4, 2020
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Google May 21, 2020

Everyone here went out of their way to get me a car I am comfortable in an can afford I highly recommend this place for your next car. They are all absolutely awesome here. Next car I am going here as well

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Google May 21, 2020
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Google May 21, 2020
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Google May 21, 2020

This was overall a seamless and fairly simple process to buy a car. Patrick was responsive and quickly sent me my extra keys following the purchase. However, there was one employee there who was not wearing a mask and the manager seemed to let it go. Also, there was a lot of room for social distancing but the tables were not clean. Sorry, but health care workers notice these days things!

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Google Jun 22, 2020

Zach went above and beyond for me today. I told him my problems, what I was working with and he got me into exactly what I wanted at the right price! Exceptional service. Thank you!!!!!

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Google May 23, 2020

I had a great experience! There wasn’t any of the typical BS when you buy a car. Zach was very professional, honest and up front about everything. Zach is a king! Overall I would recommend this dealership to friends and family!

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Google May 23, 2020
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Google Apr 17, 2020

Just bought a beautiful 2015 Toyota Corolla for our daughter from Auto Outlets in Webster. Even during these difficult times the sales manager Zach was extremely helpful and accommodating. He exceeded our expectations and made this process one of the easiest purchases we have ever experienced. I would highly recommend this business and the staff. Lori and Scott Davis

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Google Mar 7, 2020
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Google Mar 3, 2020

Best experience! The whole team is Great

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Google Feb 22, 2020

Zach was excellent to work with Got a great interest rate and trade valueKeenan did a good job showing the new car detailsNice job on closing explaining all formsThanks again for the delivery in Canandaigua Would certainly recommend these gentlemen to everyoneThanks again!!Chuck Bewley

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Google Feb 15, 2020

Came in a few weeks ago and was greated by a group of people! Best place in webster. I dont have great credit and I got a new suv. I thank u Zach Kennan Danielle. Ill send my friends here when they ready

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Google Sep 18, 2019

Sold vehicle to this place for a great price and the people are awesome

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Google Aug 1, 2019
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Google Feb 7, 2019

Spent a weekend going dealership to dealership. Had heard of Auto Outlet, and been contacted by another branch after veiwing some of their vehicles. Stopped in to see their inventory: the staff, Nick in particular, asked what I was in the market for and directed me to multiple vehicles. We test drove 2 SUVs, and afterward they gave me full packets of information on both. I probably took 3 weeks to make my decision, but they didn't pressure me into anything, guided me toward what I really wanted, even held them while I decided. Once I made up my mind, they really ...

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Google Jan 29, 2019

I purchased a car last week. Derrick and Frank were very professional and took car of everything from start to finish. The day I picked up my car I believe her name was Lauren or Laura. Was so detailed and thorough explaining the details of my sale. Overall I was pleased with the service I received and love love my new car!! Thank you all again!

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Google Jan 28, 2019

I have delt with Nick two times already and he have been very patient and helpful both times. He makes sure I understand everything about my truck/cars before I pull off the lot. He is A great business man! He definitely gets the job done. Not to mention the others are very welcoming when entering the building.

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Google Jan 23, 2019

Overall I got phenomenal service! I wasn’t sure I would get approved but with their help I did They were fast And went above expectations for sure. Even though derrick Vanderlaan-who was my sales rep was super busy they still gave me a lot of their focus and dedication. I also had a man named frank who started my approval and got it done for me- They have great team work and I sincerely would recommend going here to anyone.

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Google Jan 19, 2019

I bought a 2014 dodge challenger R/T and worked with Frank. He was pushy, tried to avoid telling me how much they were going to give me for a trade in, tried to hide my passenger side seat slides when not ZIP LOCKED into place, gas was on empty and i needed an oil change badly the same day i brought my car home. I would not buy a car from here ever again.

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Google Jan 15, 2019
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Google Jan 5, 2019

I had the best experience here. Lauren was sooooooo nice and took her time and really helped me find a vehical that I really love.. If you go there please see her for all your needs. She is the BEST... Frank the finance guy is outstanding.. I will never go anywhere else for a vehical. This is my one and only spot from here on out. Thank you guys so much I'm very happy.

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Google Dec 28, 2018
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Google Dec 26, 2018
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Google Dec 10, 2018

I would like to share with everyone, my experience at Auto Outlets of Spencerport: My wife and I went to Auto Outlets, looking for a quality used car. I had done some research on the internet for used car businesses and we made the decision to make the drive to look at cars. When we walked in to Auto Outlets, we were cheerfully greeted by Lauren Gabriele. She sat us down and told us a little bit about their business and asked what we were interested in. She then offered up some vehicles on her computer, within our price range ...

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